Legal Web, SEO, PPC & Design

Terms & Conditions

Effective Date: 06 March 2026
Last Updated: 06 March 2026

Agreements & onboarding process

Partnering with Clueflow is simple, structured, and built on transparency from day one.

Clueflow Ltd aims to make the onboarding and project process straightforward, transparent, and efficient. Our goal is to ensure expectations, responsibilities, and project requirements are clearly understood from the outset, allowing both parties to focus on achieving results without unnecessary complexity.

From the moment you choose to work with us, we provide a clear outline of the next steps, including initial discussions, project scope, agreement, billing arrangements, and project commencement. Transparency is central to how we work, which is why our terms, responsibilities, and service conditions are clearly documented within this agreement so that you always understand how our services are delivered and what to expect throughout the engagement.

Our commitment to transparency

Contracts shouldn’t be a maze of legal jargon – at Clueflow, we keep them clear, fair, and transparent. Below is an overview of the terms for each service, outlining deliverables, responsibilities, and how we’ll work together – no grey areas, no surprises.

How we onboard you

Step 1: Discovery Call

We start by learning about your business, goals, and challenges. Whether it’s a website, SEO, PPC, branding, or design, we explore what success looks like and identify the best path forward.

Step 2: Proposal Preparation

Following the discovery call, we prepare a tailored proposal outlining our approach, deliverables, timelines, and budget. We review it with you and answer any questions.

Step 3: Agreement & Sign-Off

Once you're ready to proceed, we send our Partnership Agreement via ZohoSign for a secure and seamless sign-off. Everything is written clearly to ensure transparency and alignment.

Step 4: Billing & Payment Setup

For ongoing services, payments are typically set up through GoCardless for simple recurring billing. Fixed projects follow milestone-based payments aligned with project progress.

Step 5: Project Kick-Off

With everything confirmed, we assign your dedicated team, finalise the project roadmap, and begin work. Your project officially moves into development or campaign setup.

Step 6: Results & Growth

Once everything goes live, we monitor performance and track results. Our focus is on delivering measurable outcomes and building long-term sustainable growth for your business.
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